4608 SW College Rd, Ocala, Florida, 34474
Patients generally find the staff at Smiles at Heathbrook to be very friendly and professional. The office is described as modern and welcoming. However, there are recurring complaints about billing transparency, high-pressure sales tactics for cosmetic procedures, and poor communication regarding insurance coverage. It is recommended to be very clear about your budget and needs.
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Be firm about your budget and ask for a written estimate before agreeing to any cosmetic or non-essential procedures.
✓ What Works Well
✗ Areas to Improve
Great for cosmetic work
Billing is a headache
Staff is very kind