9744 IL-47, Huntley, Illinois, 60142
Patients often praise the friendly staff and the quality of dental work at Smiles by Farr. However, there is a significant volume of negative feedback regarding the office manager's behavior, billing transparency, and high-pressure sales tactics. While the clinical care is often rated highly, the administrative experience is a major pain point.
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Always get a detailed, written estimate before any procedure and clarify all insurance coverage.
✓ What Works Well
✗ Areas to Improve
Dr. Farr is a great dentist.
The office manager is very difficult to deal with.
Billing is often confusing and inconsistent.