Smiles of Naperville
3020 Reflection Dr, #112, Naperville, Illinois, 60564
Smiles of Naperville has a loyal following, with many patients praising the staff's kindness and the doctors' ability to ease dental anxiety. However, there is a vocal minority reporting significant issues with appointment cancellations, billing errors, and perceived lack of empathy in administrative interactions. It seems to be a practice where the clinical care is strong, but the front-office management can be inconsistent.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Excellent at easing dental anxiety
- Friendly and welcoming clinical staff
- Good with special needs patients
✗ Areas to Improve
- Frequent appointment cancellations
- Billing and insurance communication issues
- Inconsistent administrative professionalism
- Why was my appointment canceled last minute?
- How do I resolve a billing error?
Dr. Sadrameli is gentle and thorough
Great clinical care, but the front office is a mess
They really helped with my dental fears
- Category Health & Medical
- City Naperville
- State Illinois
- Postcode 60564
- Country United States
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