Smiles of Waterbury
146 Highland Ave, Unit 1, Waterbury, Connecticut, 06708
Smiles of Waterbury is a polarizing practice. Many patients praise the doctors for their skill, kindness, and ability to handle emergencies. However, there are significant complaints about front-desk professionalism, long wait times, and difficulty getting appointments. It seems to be a practice where the clinical care is often excellent, but the administrative experience can be a major source of frustration.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an emergency, be persistent with the answering service and ask for a manager if needed.
✓ What Works Well
- Skilled and kind doctors
- Good emergency care
- Professional clinical staff
✗ Areas to Improve
- Unprofessional front-desk staff
- Long wait times
- Difficult to schedule appointments
- Are they good with emergencies?
- Is the staff friendly?
The doctors are amazing.
The front desk is very rude.
I can never get an appointment.
- Category Health & Medical
- City Waterbury
- State Connecticut
- Postcode 06708
- Country United States
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