19875 Southwest Fwy, Suite 120, Sugar Land, Texas, 77479
Smiles on Greatwood is generally praised for its friendly staff and honest dental work. Many patients appreciate the lack of upselling and the thorough explanations provided. However, there are recurring complaints about billing transparency, insurance issues, and occasional unprofessional behavior from the dentist toward staff.
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Always request a written, itemized treatment plan and verify coverage with your insurance provider directly before starting any major work.
✓ What Works Well
✗ Areas to Improve
They didn't try to upsell me.
Billing is a mess.
Staff is very kind and patient.