Smiles West Dental & Orthodontics - Lake Forest
23082 Ridge Rte Dr, Lake Forest, California, 92630
Reviews for this practice are highly polarized. While some patients appreciate the friendly staff and efficient service, there are numerous reports of aggressive upselling, billing issues, and unprofessional behavior. It seems the practice has undergone significant changes that have negatively impacted the patient experience for many.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written estimate and confirm insurance coverage before any procedure.
✓ What Works Well
- Friendly and professional staff
- Efficient service
✗ Areas to Improve
- Aggressive upselling
- Billing and insurance issues
- Unprofessional behavior
- Why was I billed this amount?
- Can I see the same dentist?
Billing is a headache
Staff is hit or miss
Not the same as it used to be
- Category Health & Medical
- City Lake Forest
- State California
- Postcode 92630
- Country United States
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