Smiles West Dental & Orthodontics - Torrance
17311 Yukon Ave, Torrance, California, 90504
Smiles West Dental in Torrance has a very mixed reputation. While some patients appreciate the friendly staff and efficient service, many others report significant issues with billing transparency, aggressive upselling, and long wait times. There are frequent complaints about being pressured into expensive procedures that patients feel are unnecessary.
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Always ask for a detailed, itemized breakdown of costs before agreeing to any treatment plan.
✓ What Works Well
- Friendly and professional staff
- Modern and clean facility
- Efficient service for some
✗ Areas to Improve
- Aggressive upselling of services
- Billing and insurance transparency issues
- Long wait times and scheduling errors
- Why am I being charged for services I didn't receive?
- Is this treatment actually necessary?
Be very careful with their billing and treatment plans.
The office feels more like a sales office than a clinic.
Great equipment, but the business practices are frustrating.
- Category Health & Medical
- City Torrance
- State California
- Postcode 90504
- Country United States
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