Personal Care · Threading and Beauty Boutique

Smita's Boutique

120 Cambridge St, Burlington, Massachusetts, 01803

Google Maps Updated: 18 May 2026
Authenticity Score: 68/100
About

Smita's Boutique is a well-known spot for eyebrow threading, with many loyal customers who swear by Smita's skill. However, the salon is highly polarizing. While some find it affordable and efficient, others report unprofessional behavior, poor hygiene, and inconsistent results. The salon's atmosphere is often described as chaotic, and there are frequent complaints about customer service. It's a place where you might get a great brow shape, but the overall experience can be stressful.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Smita's Boutique using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 50/100
Staff Behavior 45/100
Pro Tip

If you go, try to request Smita specifically for your brows, as she is the most experienced, but be prepared for a potentially chaotic environment.

Affordable pricing
Walk-ins accepted
Pros & Cons

✓ What Works Well

  • Affordable and efficient threading
  • Smita is highly skilled at brow shaping
  • Convenient walk-in service

✗ Areas to Improve

  • Unprofessional and chaotic atmosphere
  • Hygiene concerns
  • Inconsistent service quality
Frequently Asked Questions
  • Do they take walk-ins?
  • Is it a clean salon?
  • Are they good with henna?
User Feedback

Smita is the best for brows.

Chaotic and unprofessional.

Affordable, but be prepared for a wait.