Smith Mechanical Heating and Cooling
1339 N Johnson St, Bay City, Michigan, 48708
Smith Mechanical Heating and Cooling has a very polarized reputation. Some customers are extremely happy with their quick service, fair pricing, and professional installations. On the other hand, there are several serious allegations of misdiagnosis, overcharging, and even theft of parts. It's a company that seems to have a 'love them or hate them' dynamic, so proceed with caution and definitely get a second opinion if you are quoted for a major repair.
We analyze 75 public reviews for Smith Mechanical Heating and Cooling using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion before agreeing to a major system replacement.
✓ What Works Well
- Fast and efficient service
- Professional and friendly technicians
- Competitive pricing on some jobs
✗ Areas to Improve
- Serious allegations of misdiagnosis
- Reports of overcharging
- Poor communication and accountability
- Do they offer free estimates?
- Are they available for emergency repairs?
- Do they stand behind their work?
They saved us during a winter furnace failure.
They tried to sell me a new furnace when I didn't need one.
The crew was professional and cleaned up after themselves.
- Category Home Services
- City Bay City
- State Michigan
- Postcode 48708
- Country United States
