Smithwest Service Center Inc.
795 Middle Country Rd, St James, New York, 11780
Smithwest Service Center is a polarizing shop. Many long-term customers swear by their honesty and high-quality work, praising the owner, Angelo, and the staff. However, there are numerous complaints about aggressive upselling, misleading quotes, and poor customer service. It seems to be a shop where you either have a great experience or feel taken advantage of.
We analyze 77 public reviews for Smithwest Service Center Inc. using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you are quoted for major repairs during a routine inspection.
✓ What Works Well
- High-quality repairs
- Responsive to appointments
- Knowledgeable staff
✗ Areas to Improve
- Aggressive upselling
- Inconsistent pricing
- Rude customer service
- Are they honest about repair needs?
- Why are the quotes inconsistent?
- Do they honor AAA discounts?
Best mechanic I've ever had.
Felt ripped off by unnecessary repairs.
Great communication from the front desk.
- Category Automobile
- Neighborhood St James
- City St James
- State New York
- Postcode 11780
- Country United States
