Smoky Mountain Eye Care
18 Bowman Dr c, Waynesville, North Carolina, 28785
Dr. Brown is widely praised for his thoroughness, expertise, and genuine care for his patients. Most patients feel well-cared for and appreciate the time he takes to explain eye health. However, there are some recurring complaints regarding the office management, specifically concerning billing transparency and the accuracy of glasses orders. While the clinical care is excellent, the administrative side can be hit-or-miss.
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Double-check your glasses prescription before leaving the office.
✓ What Works Well
- Thorough and knowledgeable doctor
- Friendly and helpful staff
- Same-day emergency care
✗ Areas to Improve
- Billing transparency issues
- Occasional errors with glasses orders
- Do you accept my insurance?
- How long for my glasses?
Dr. Brown is the best
Great care, but watch the billing
Very thorough exams
- Category Health & Medical
- City Waynesville
- State North Carolina
- Postcode 28785
- Country United States
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