Smooth: A Skin & Waxing Boutique
Personal Care · Waxing Boutique

Smooth: A Skin & Waxing Boutique

215 E City Hall Ave, Norfolk, Virginia, 23510

Google Maps Updated: 18 May 2026
Authenticity Score: 90/100
About

Smooth is a highly regarded waxing boutique in Norfolk. Clients consistently praise the staff for making them feel comfortable, safe, and welcome. The atmosphere is described as clean, professional, and friendly. While there are occasional complaints about cancellation policies, the vast majority of clients are extremely satisfied with the quality of service and the friendly, conversational staff.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
15
Lowest rating

We analyze 71 public reviews for Smooth: A Skin & Waxing Boutique using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 95/100
Staff Behavior 92/100
Pro Tip

Book with Kaylene if you want a fun, conversational experience that helps distract from the waxing process.

Sanitation: Spotless
Vibe: Friendly/Professional
Pros & Cons

✓ What Works Well

  • Extremely comfortable and welcoming
  • Professional and skilled staff
  • Clean and inviting environment

✗ Areas to Improve

  • Strict cancellation policies
  • Occasional difficulty reaching staff
  • Pricing can be high for some
Frequently Asked Questions
  • Is it good for first-timers?
  • What is the cancellation policy?
  • Do they offer other services?
User Feedback

Kaylene is a favorite for Brazilians

Great conversation makes the time fly

Consistently clean and professional