5108 Richmond Rd, Bedford Heights, Ohio, 44146
Smylie One is generally well-regarded for its 24/7 emergency service and friendly, knowledgeable technicians. Many customers appreciate the 'family-owned' feel and the fact that they don't try to upsell unnecessarily. However, there are some reports of poor communication, high pricing, and occasional issues with follow-up on service calls. Overall, it is a solid choice for local HVAC and plumbing needs.
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Ask for their service plan; it's often the best way to get priority service during emergencies.
✓ What Works Well
✗ Areas to Improve
They saved us during a snowstorm.
Great techs, but the office can be slow.
Fair pricing for the quality of work.