Snellville Pediatrics
1700 Tree Ln, Suites 110 and 150, Snellville, Georgia, 30078
Parents love the pediatricians here, often citing them as the best they have ever met. However, the office management is a major pain point. Long wait times, rude front desk staff, and difficulty reaching anyone by phone are recurring themes. It is a classic case of great clinical care overshadowed by poor operational execution.
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The doctors are worth the commute, but bring a book and prepare for a battle with the front desk staff.
✓ What Works Well
- Phenomenal and caring pediatricians
- Kids feel comfortable and safe
- Thorough medical explanations
✗ Areas to Improve
- Extremely long wait times
- Rude and dismissive front desk staff
- Difficult to reach by phone
- Why is it impossible to get someone on the phone?
- Are they really that strict about the 15-minute late policy?
Doctors are 10/10, but the front office is a nightmare.
They don't seem to care about your time.
Great care if you can get past the gatekeepers.
- Category Health & Medical
- City Snellville
- State Georgia
- Postcode 30078
- Country United States
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