Hospitality · Waterpark Resort

Soaring Eagle Waterpark and Hotel

5665 E Pickard Rd, Mount Pleasant, Michigan, 48858

Google Maps Updated: 17 May 2026
Authenticity Score: 60/100
About

This waterpark resort is a polarizing destination. Families often enjoy the waterpark itself, but many report significant issues with room cleanliness, maintenance, and customer service. The resort fees and food prices are frequently cited as being too high for the quality provided. It seems to be a decent spot for a quick trip if you manage your expectations.

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Highest rating
20
Lowest rating

We analyze 72 public reviews for Soaring Eagle Waterpark and Hotel using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Room Hygiene 55/100
Staff Hospitality 60/100
Pro Tip

Bring your own towels for the waterpark to avoid inconvenience.

Indoor waterpark
Shuttle service
Pros & Cons

✓ What Works Well

  • Fun waterpark for kids
  • Convenient location
  • Friendly lifeguards

✗ Areas to Improve

  • Room cleanliness issues
  • High resort fees
  • Maintenance problems
Frequently Asked Questions
  • Is the waterpark included?
  • Are there towels provided?
  • Why is the check-in so slow?
User Feedback

Bring your own towels

Manage your expectations

Great for kids

Location Details
Street: 5665 E Pickard Rd
Neighborhood: Mount Pleasant
City: Mount Pleasant
State: Michigan
Postcode: 48858
Country: United States
Location
5665 E Pickard Rd, Mt Pleasant, MI 48858
Quick Info
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