Sokolove Law
1330 Boylston St, Suite 400, Chestnut Hill, Massachusetts, 02467
Sokolove Law receives mixed feedback. While some clients appreciate the initial support and ease of the process, many others express frustration with the intake process, citing data collection without follow-up or a lack of clear communication. There is a recurring sentiment that the firm may be too large to provide personalized attention, with some clients feeling like 'just a number.' However, those who do get through the intake process often praise the individual staff members for their kindness.
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The firm's intake process is highly automated, which can lead to a disconnect for clients seeking personal legal advice.
✓ What Works Well
- Easy initial contact
- Some staff are very kind and attentive
- Wide reach for mass tort cases
✗ Areas to Improve
- Frustrating intake process
- Lack of follow-up after data collection
- Clients feel like 'just a number'
- Why was my case declined without explanation?
- How long does the review process take?
Kris is worth his weight in gold.
They collect data but don't provide service.
The process is easy if you get through.
- Category Professional Services
- City Chestnut Hill
- State Massachusetts
- Postcode 02467
- Country United States
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