53 Main St, Sayreville, New Jersey, 08872
Patients consistently praise the doctors for their deep knowledge, thoroughness, and genuine care. The medical team is seen as a major asset, often described as life-savers. Conversely, the front desk and call center operations are frequently criticized for being rude, unresponsive, or difficult to navigate. It is a classic case of great clinical care hampered by poor front-end service.
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Use the online portal for paperwork to minimize wait times and avoid the call center.
✓ What Works Well
✗ Areas to Improve
Doctors are phenomenal, but the front desk is a headache.
Great medical care, but the call center needs to go.
Dr. Simon is a gem, but the office management is lacking.