Soledad Eye Surgeons Medical Group
4560 E Cesar E Chavez Ave, Los Angeles, California, 90022
This eye surgery group has a very mixed reputation. While many patients praise the doctors for their expertise and the staff for being friendly and professional, there are frequent, serious complaints about long wait times, poor phone communication, and rude front-desk staff. It's a busy clinic where the clinical care is generally well-regarded, but the operational side is a frequent source of frustration for patients.
We analyze 74 public reviews for Soledad Eye Surgeons Medical Group using our data models and filter out spam to highlight only authentic feedback.
If you have an appointment, try to arrive early, but be prepared to wait regardless of your scheduled time.
✓ What Works Well
- Expert and professional doctors
- Friendly and helpful clinical staff
- Clean and modern facility
✗ Areas to Improve
- Extremely long wait times
- Poor phone communication and responsiveness
- Rude or dismissive front-desk staff
- Why is the wait time so long?
- Can I get an appointment sooner?
- Why can't I reach anyone by phone?
The doctors are great, but the front desk is a disaster.
I've been waiting for hours and still haven't been seen.
The clinical care is excellent, but the office is overwhelmed.
- Category Health & Medical
- Neighborhood East Los Angeles
- City Los Angeles
- State California
- Postcode 90022
- Country United States
