Solid Insurance
986 Morse Rd, Columbus, Ohio, 43229
Solid Insurance is a polarizing agency. Many clients appreciate the competitive rates and the help of specific agents like Kristina and Malak. However, there are significant complaints about poor customer service, difficulty reaching the office, and concerns about the value of their policies. It is a company where the experience can vary greatly.
We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a specific agent by name; it significantly improves the quality of service you receive.
✓ What Works Well
- Competitive rates
- Helpful individual agents
- Fast service for some
✗ Areas to Improve
- Poor customer service
- Difficulty reaching the office
- Concerns about policy value
- How do I get a quote?
- Why are my rates increasing?
Great rates
Hard to reach
Mixed service
- Category Professional Services
- City Columbus
- State Ohio
- Postcode 43229
- Country United States
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