Soma Medical Center, P.A Pediatric - Lake Clarke Shores
1840 Forest Hill Blvd, Suite 101, West Palm Beach, Florida, 33406
Families appreciate the doctors' dedication and clinical skills, often describing them as a second family. Conversely, the office suffers from severe administrative issues, including long wait times and poor phone etiquette. The bilingual staff is a plus, but the overall service speed is a major frustration.
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Try to schedule appointments for early morning to avoid the cumulative wait time that builds up throughout the day.
✓ What Works Well
- Doctors are very caring
- Bilingual staff
- Long-term patient relationships
✗ Areas to Improve
- Horrendous wait times
- Difficult phone access
- Inconsistent front desk service
- Why is the wait time so long?
- How can I reach the office by phone?
The doctors are great, but the front desk is a nightmare.
They really care about the kids, but the organization is lacking.
Expect to wait over an hour even with an appointment.
- Category Health & Medical
- City West Palm Beach
- State Florida
- Postcode 33406
- Country United States
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