400 Westage Business Center Dr, Suite 106, Fishkill, New York, 12524
Somers Orthopaedic is a large practice with a mix of experiences. Many patients praise specific doctors like Dr. Howard and Dr. Maghen for their expertise and care. However, there are significant, recurring complaints about the administrative side, particularly the phone system, long wait times, and billing issues. It is a place where the medical care is often excellent, but the office management can be frustrating.
If you have an urgent question, try using the patient portal instead of calling, as the phone lines are often overwhelmed.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible phone system
Excellent surgical care
Wait times are out of control