Somerset Veterinary Hospital
1518 Boston Ave, Ames, Iowa, 50010
The clinic has a very loyal following, with many pet owners praising the compassionate care and the staff's ability to handle emergencies. However, there is a vocal minority who feel the pricing is high and have had negative experiences with front desk communication or specific doctors. Most people feel their pets are in good hands, but it is a polarizing spot for some.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a clear breakdown of costs before any procedure to avoid surprises.
✓ What Works Well
- Compassionate and empathetic staff
- Great with emergency services
- Knowledgeable veterinarians
✗ Areas to Improve
- High pricing and extra fees
- Inconsistent front desk communication
- Some reports of dismissive behavior
- Do they handle exotic pets?
- Are they affordable for emergencies?
Dr. Rivers is amazing and truly loves animals.
The front desk can be a bit hit or miss.
Great care, but be prepared for the bill.
- Category Health & Medical
- City Ames
- State Iowa
- Postcode 50010
- Country United States
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