Food & Beverage · Fast Food
Sonic Drive-In
403 S Broadway, Portland, Tennessee, 37148
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Updated: 18 May 2026
Authenticity Score: 70/100
About
Sonic Drive-In in Portland is a very hit-or-miss experience. While some customers have great experiences with fast, hot food and friendly service, many others report long waits, incorrect orders, and poor customer service. It's a convenient spot for a quick meal, but consistency is definitely the main issue here.
Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
20
Lowest rating
We analyze 69 public reviews for Sonic Drive-In using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
55/100
Value for Money
60/100
Pro Tip
Use the mobile app to order ahead; it often helps with order accuracy and saves time.
Drive-in
Mobile ordering
Pros & Cons
✓ What Works Well
- Fast service when it's on
- Good food when made correctly
- Friendly staff on some shifts
✗ Areas to Improve
- Frequent order errors
- Long wait times
- Inconsistent staff behavior
Frequently Asked Questions
- Why is the service so slow?
- Is the food always fresh?
- Why is the staff so rude?
User Feedback
Hit or miss service
Convenient but inconsistent
Needs better management
Quick Info
- Category Food & Beverage
- City Portland
- State Tennessee
- Postcode 37148
- Country United States
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