Food & Beverage · Fast Food

Sonic Drive-In

999 East Ridge Road, Rochester, New York, 14621

Google Maps Updated: 16 May 2026
Authenticity Score: 45/100
About

This Sonic location is widely criticized for poor service, long wait times, and inconsistent food quality. Many reviews highlight issues with staff attitude and order accuracy. While some customers have had positive experiences, the overall sentiment is quite negative, with many suggesting that management needs to address significant operational problems.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Sonic Drive-In using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 45/100
Value for Money 40/100
Pro Tip

Check your order thoroughly before leaving the stall; mistakes are very common.

Drive-In
Poor Service
Pros & Cons

✓ What Works Well

  • Good slushies
  • Unique menu
  • Drive-in concept

✗ Areas to Improve

  • Long wait times
  • Poor customer service
  • Inconsistent food quality
Frequently Asked Questions
  • Why is the service so slow?
  • Are they open?
  • Is the food fresh?
User Feedback

Avoid this location

Service is hit or miss

Not worth the wait

Location Details
Street: 999 East Ridge Road
Neighborhood: Irondequoit
City: Rochester
State: New York
Postcode: 14621
Country: United States
Location
999 East Ridge Road, Rochester, NY 14621
Quick Info
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