Sonoran Surgical: Colorectal and General Surgery (Formerly Sahai Surgical)
963 N McQueen Rd, Chandler, Arizona, 85225
The surgical outcomes and clinical expertise of Dr. Sahai are highly praised, with many patients feeling their lives were saved or significantly improved. However, the administrative and billing side of the practice is a major source of contention, with numerous reports of rude front-desk staff, surprise billing, and poor communication. It's a high-stakes medical environment where the clinical excellence is often overshadowed by operational failures.
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Always get a written estimate of all costs, including assistant surgeons and pathology, before any procedure.
✓ What Works Well
- Expert surgical skills
- Compassionate bedside manner
- Effective treatment outcomes
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Surprise billing and collection issues
- Poor communication regarding costs
- Why was I billed for a consultation I didn't know about?
- How do I get a clear estimate of surgical costs?
Dr. Sahai is an angel, but the office staff is a nightmare.
Great surgeon, but watch out for the billing department.
I trust the doctor, but I'm never going back due to the staff.
- Category Health & Medical
- City Chandler
- State Arizona
- Postcode 85225
- Country United States
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