Soo G. Lee, MD
15 Vervalen St, Closter, New Jersey, 07624
Patients generally appreciate Dr. Lee's thoroughness and long-term commitment to their health. Many feel she is a guardian angel who explains complex results clearly. However, some report significant frustration with administrative responsiveness and billing issues. A few patients feel the office environment has become less accessible post-pandemic.
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The office uses MyChart for updates, but follow-up phone calls are a standard practice for this team.
✓ What Works Well
- Thorough medical explanations
- Long-term patient relationships
- Warm bedside manner
✗ Areas to Improve
- Poor administrative responsiveness
- Billing transparency issues
- Difficulty scheduling in-person visits
- Is the office currently seeing patients in person?
- Why are there discrepancies in billing?
Dr. Lee is spot on with her diagnosis.
The staff can be hard to reach.
Great bang for the buck in terms of care quality.
- Category Health & Medical
- City Closter
- State New Jersey
- Postcode 07624
- Country United States
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