Sound Family Medicine
11216 Sunrise Blvd E, 3-106, Puyallup, Washington, 98374
Sound Family Medicine in Puyallup receives mixed reviews. Many patients appreciate the caring and knowledgeable providers, particularly Dr. Blackburn and Dr. Merrifield. However, there are significant complaints about administrative issues, including long wait times, difficulty reaching staff by phone, and inconsistent communication. While the clinical care is often highly rated, the administrative experience is a major pain point.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, try using the patient portal for non-urgent communication.
✓ What Works Well
- Caring and knowledgeable providers
- Modern facility
- Comprehensive care
✗ Areas to Improve
- Long wait times
- Difficulty reaching staff by phone
- Inconsistent communication
- How do I reach the office?
- Why is it so hard to get an appointment?
Great doctor, but the office is a mess.
The clinical care is excellent, but the admin side is frustrating.
I love the doctor, but I'm not sure I'll return due to admin issues.
- Category Health & Medical
- City Puyallup
- State Washington
- Postcode 98374
- Country United States
readers daily.