1628 S Mildred St, Suite 210, Tacoma, Washington, 98465
Sound Surgical Arts is widely praised for its surgical expertise and compassionate care, with many patients highlighting the personal follow-up calls from the doctors. However, the practice is plagued by significant administrative issues, including long wait times, billing surprises, and poor communication. While the clinical outcomes are generally excellent, the business side of the practice is a frequent source of frustration for patients.
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✓ What Works Well
✗ Areas to Improve
Dr. La Rosa is a rockstar.
Billing is a disorganized mess.
Great surgery, but the office management is lacking.