South Alamo Medical Group - Southeast Clinic
4203 E Southcross, San Antonio, Texas, 78222
This clinic has a very polarized reputation. Long-term patients often speak highly of specific doctors like Dr. Ayala and Dr. Sanchez, praising their bedside manner. Conversely, many recent reviews highlight significant issues with the call center, administrative disorganization, and rude front-desk staff. The transition to a larger group seems to have negatively impacted the patient experience for many.
We analyze 62 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Try to get the direct extension for your doctor's nurse to bypass the main call center.
✓ What Works Well
- Experienced and caring doctors
- Convenient locations
- Good bedside manner
✗ Areas to Improve
- Poor administrative communication
- Difficult call center experience
- Inconsistent staff professionalism
- How do I reach the clinic directly?
- Why are my prescriptions not being refilled?
Doctors are great, staff is not
Call center is a major hurdle
Wait times can be long
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78222
- Country United States
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