South Bay Dentistry & Orthodontics
14011 Van Ness Ave, Gardena, California, 90249
Patients generally praise the friendly staff and the helpful nature of specific team members like Nelson and Luis. Many feel comfortable and well-cared for during their visits. However, a significant number of reviews highlight serious concerns regarding billing transparency, aggressive upselling, and poor communication from management. Some patients feel they were charged for services not rendered, leading to a polarized reputation.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a written breakdown of your treatment plan and insurance coverage before signing any financial agreements.
✓ What Works Well
- Friendly and welcoming staff
- Helpful and patient dental assistants
- Efficient appointment scheduling
✗ Areas to Improve
- Hidden fees and billing disputes
- Aggressive sales tactics for unnecessary work
- Poor management communication
- Why am I being charged for services not rendered?
- How can I get a refund for my deposit?
Staff is super nice and makes you feel at home.
Billing department is a total mess and hard to reach.
They push expensive treatment plans too hard.
- Category Health & Medical
- City Gardena
- State California
- Postcode 90249
- Country United States
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