23456 Hawthorne Blvd, Suite 300, Torrance, California, 90505
South Bay Gastroenterology Medical Group receives high praise for its medical staff, but faces significant criticism regarding its administrative operations. Patients frequently report extremely long phone wait times, difficulty scheduling, and rude front-desk interactions. While the doctors are seen as competent and life-saving, the office management is a major pain point.
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Try scheduling in-person if you cannot get through on the phone.
✓ What Works Well
✗ Areas to Improve
The doctors saved my life.
The phone system is a nightmare.
Front desk needs better training.