530 New Waverly Pl, Suite 302, Cary, North Carolina, 27518
Patients generally love the clinical care and the dentist's gentle, informative approach. However, the recent change in ownership has caused significant friction regarding strict administrative policies. Many long-term patients feel the new management prioritizes fees over compassion. While the dental work itself is top-notch, the rigid cancellation fees have left a sour taste for many.
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The office is very strict about their 48-hour cancellation policy; even medical emergencies are often subject to the $100 fee.
✓ What Works Well
✗ Areas to Improve
The clinical team is fantastic but the front office needs a reality check.
Dr. Ashkan is great, but the $100 fee for a sick child is just not right.
Best dental experience I've had, very transparent about procedures.