South Cary Dental
530 New Waverly Pl, Suite 302, Cary, North Carolina, 27518
Patients generally love the clinical care and the dentist's gentle, informative approach. However, the recent change in ownership has caused significant friction regarding strict administrative policies. Many long-term patients feel the new management prioritizes fees over compassion. While the dental work itself is top-notch, the rigid cancellation fees have left a sour taste for many.
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The office is very strict about their 48-hour cancellation policy; even medical emergencies are often subject to the $100 fee.
✓ What Works Well
- Gentle and informative dental care
- Great for patients with dental anxiety
- Modern and clean office environment
✗ Areas to Improve
- Strict and unforgiving cancellation policy
- Perceived focus on revenue over patient care
- Inflexible administrative staff
- Why is there a $100 fee for late cancellations?
- Are X-rays mandatory for a routine cleaning?
The clinical team is fantastic but the front office needs a reality check.
Dr. Ashkan is great, but the $100 fee for a sick child is just not right.
Best dental experience I've had, very transparent about procedures.
- Category Health & Medical
- City Cary
- State North Carolina
- Postcode 27518
- Country United States
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