3620 S Bristol St, Suite 210, Santa Ana, California, 92704
Patients generally appreciate the multilingual staff and the gentle, professional care provided by Dr. Itzhak Failaev. Many families have been coming here for years and feel the office is like a small, caring family. However, there are serious allegations from some patients regarding unnecessary procedures and aggressive upselling, which has led to accusations of unethical practices. It is a polarizing office where experiences range from excellent to highly suspicious.
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They are very accommodating with scheduling, but always verify your treatment plan with a second opinion if you are unsure.
✓ What Works Well
✗ Areas to Improve
Dr. Failaev is very professional and gentle.
I felt pressured into expensive, unnecessary work.
Great family dentist, very caring.