South County Urological
12345 W Bend Dr, Suite 200, St. Louis, Missouri, 63128
The practice is highly regarded for its medical expertise, particularly in treating complex conditions like cancer and kidney stones. Many patients feel the doctors are life-savers. However, there is a significant divide regarding the office staff and administrative processes. Some find the staff helpful, while others report rude behavior, long wait times, and poor communication, leading to a mixed overall experience.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The clinical care is excellent, so focus on the doctor's advice and try to overlook the administrative hiccups.
✓ What Works Well
- Highly skilled and knowledgeable doctors
- Effective treatment for complex issues
- Compassionate nursing staff
✗ Areas to Improve
- Rude or dismissive front desk staff
- Long wait times
- Inconsistent administrative follow-through
- Why is it so hard to reach the office by phone?
- Are the doctors always this rushed?
The doctors are top-tier, but the office management is a mess.
I trust the medical care, but I dread calling the office.
Great results, but be prepared for a chaotic office environment.
- Category Health & Medical
- City St. Louis
- State Missouri
- Postcode 63128
- Country United States
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