South Florida ENT Associates
7100 W 20th Ave, Suite 608, Hialeah, Florida, 33016
Patients generally praise the medical staff for their expertise and kindness, often highlighting specific doctors like Dr. Torres and Dr. Garcia. However, the front desk experience is a major pain point, with many reports of rude behavior and poor communication. Wait times are inconsistent, leading to frustration for those with busy schedules. Despite the administrative hurdles, the clinical care is often described as top-notch.
We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request appointments early in the day to avoid the afternoon backlog.
✓ What Works Well
- Knowledgeable and caring doctors
- Professional medical assistants
- Effective treatment plans
✗ Areas to Improve
- Rude front desk staff
- Long waiting times
- Poor administrative follow-through
- Why is the front desk so difficult to deal with?
- How long is the typical wait time?
Clinical care is spot on
Front desk needs a serious attitude adjustment
Great doctors, shame about the admin
- Category Health & Medical
- City Hialeah
- State Florida
- Postcode 33016
- Country United States
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