South Main Dental
49 S Main St, Torrington, Connecticut, 06790
South Main Dental has a polarized reputation. Many patients appreciate the friendly staff, quick emergency appointments, and the gentle touch of the dentists. However, there are significant concerns regarding billing transparency, aggressive upselling of procedures, and long wait times. While some find the care life-changing and professional, others feel the practice prioritizes profit over patient needs.
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Always request a detailed treatment plan and cost estimate before agreeing to any major work.
✓ What Works Well
- Quick emergency availability
- Friendly and welcoming front desk
- Gentle dental procedures
✗ Areas to Improve
- Concerns about billing transparency
- Reports of aggressive upselling
- Long wait times for scheduled appointments
- Are they transparent about treatment costs?
- How long is the wait for a routine cleaning?
Great for emergencies, but watch the bill.
The staff is lovely, but the dentist seems money-focused.
I felt heard and respected during my visit.
- Category Health & Medical
- City Torrington
- State Connecticut
- Postcode 06790
- Country United States
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