Health & Medical · Hospital

South Shore Hospital

8012 S Crandon Ave, Chicago, Illinois, 60617

Google Maps Updated: 20 May 2026
Authenticity Score: 85/100
About

Patients are deeply frustrated with long wait times and perceived staff negligence. While a few nurses receive high praise for their kindness, the overall sentiment is one of neglect and poor communication. Many feel the facility is understaffed and poorly managed. Several reviewers expressed serious concerns about medical safety and hygiene. It is a spot where you really hope you never have to go.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for South Shore Hospital using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 35/100
Admin Efficiency 20/100
Pro Tip

Patients suggest seeking care elsewhere for emergencies due to chronic understaffing.

ER Wait Times
Staff Responsiveness
Pros & Cons

✓ What Works Well

  • Occasional standout nursing staff
  • Some friendly security personnel
  • Accessible location

✗ Areas to Improve

  • Excessive ER wait times
  • Unprofessional and rude staff
  • Concerns regarding hygiene and facility maintenance
Frequently Asked Questions
  • Why is the wait time so long?
  • Is this hospital safe for emergencies?
  • How can I file a formal complaint?
User Feedback

Staff often seem uncaring or dismissive.

Facility cleanliness is a major concern.

Communication between departments is lacking.