119 Washington St, Norwell, Massachusetts, 02061
Dr. Botello is highly praised for her thorough exams and modern technology. Patients appreciate the clean, bright office and the lack of dilation drops. However, there are recurring complaints about the front desk staff being rude and issues with ordering glasses. It is a great place for an exam, but the administrative side can be a headache.
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✓ What Works Well
✗ Areas to Improve
Dr. Botello is excellent, but the staff needs training.
Great exam, but ordering glasses was a nightmare.
Modern office, but customer service is lacking.