South Sound Radiology
3417 Ensign Rd NE, Olympia, Washington, 98506
South Sound Radiology is a mixed experience. Many patients praise the professional and kind staff, noting that the facility is clean and efficient. However, there are significant and recurring complaints about the scheduling and billing departments, with long wait times on the phone and issues with billing transparency. While the clinical care is often rated highly, the administrative side of the business is a major source of frustration for many patients.
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✓ What Works Well
- Professional and kind clinical staff
- Clean and well-run facility
- Efficient imaging services
✗ Areas to Improve
- Poor scheduling and phone responsiveness
- Billing transparency and collection issues
- Long wait times for appointments
- Is the scheduling efficient?
- Are the results delivered quickly?
- Is the billing transparent?
Clinical staff is great.
Billing is a nightmare.
Scheduling is atrocious.
- Category Health & Medical
- City Olympia
- State Washington
- Postcode 98506
- Country United States
