South Valley Ear, Nose & Throat
4651 13400 S, Suite 120, Riverton, Utah, 84096
South Valley ENT receives mixed reviews. Many patients praise the doctors for their surgical skill, kindness, and thoroughness. However, there are significant complaints regarding administrative issues, including poor communication, scheduling errors, and rude front desk staff. Some patients feel their concerns were disregarded, leading to negative experiences.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex issue, be prepared to advocate for yourself with the front office staff.
✓ What Works Well
- Skilled and knowledgeable doctors
- Kind and compassionate bedside manner
- Good surgical outcomes
✗ Areas to Improve
- Poor front desk communication
- Scheduling errors and long wait times
- Some staff perceived as rude
- Why was my appointment cancelled without notice?
- How can I get a return call from the office?
The doctors are great, but the office staff is difficult.
I felt dismissed by the front office.
Great surgical care, but the administrative process is frustrating.
- Category Health & Medical
- City Riverton
- State Utah
- Postcode 84096
- Country United States
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