Southdale Dental Associates
7373 France Ave S, Suite 600, Edina, Minnesota, 55435
Patients generally praise the clinical skill and friendly demeanor of the dentists and hygienists. However, there is a recurring frustration regarding billing transparency and aggressive upselling of procedures. Some long-term patients feel the practice has become more corporate and less patient-focused. While many enjoy the high-quality care, others feel the costs are steep and the billing practices are confusing.
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Always request a written, itemized treatment plan before agreeing to any procedure to avoid surprise costs.
✓ What Works Well
- Highly skilled and personable dentists
- Friendly and welcoming hygienists
- Quick response for emergency dental issues
✗ Areas to Improve
- Lack of billing transparency
- Aggressive upselling of unnecessary procedures
- Dismissive handling of long-term patient accounts
- Why am I being charged for services I didn't approve?
- Are you in-network with my insurance plan?
Great clinical care but watch your wallet.
Staff is super nice but the billing office is a mess.
Felt like a number rather than a patient.
- Category Health & Medical
- City Edina
- State Minnesota
- Postcode 55435
- Country United States
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