18 Riverbend Dr SW, Suite 120, Rome, Georgia, 30161
Patients generally appreciate the clinical expertise of the doctors, particularly Dr. Harris, who is often described as thorough and caring. The staff is usually seen as friendly and professional. However, there are recurring complaints about administrative issues, such as appointment cancellations, billing transparency, and difficulty reaching the office by phone. While the medical care is highly regarded, the administrative experience can be a source of frustration.
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Always confirm your appointment a few days in advance and ask for a clear breakdown of costs before any procedure.
✓ What Works Well
✗ Areas to Improve
Dr. Harris is wonderful and thorough.
Billing is a nightmare.
Great care, but the admin side needs work.