Southeast Health Westgate Clinic
1245 Westgate Pkwy, Dothan, Alabama, 36303
Patients generally appreciate the convenience of the one-stop-shop model with lab and X-ray services on-site. Dr. Phillips and Dr. Shingler receive high praise for their bedside manner and thoroughness. However, there are recurring complaints about front desk staff behavior and billing issues that frustrate long-term patients.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always double-check your billing codes for preventive visits to avoid unexpected charges.
✓ What Works Well
- On-site lab and X-ray
- Attentive primary care physicians
- Generally short wait times
✗ Areas to Improve
- Rude front desk staff
- Billing and prescription refill errors
- Inconsistent communication
- How do I get my lab results?
- Why was I billed for a preventive visit?
Dr. Phillips is a breath of fresh air.
The front desk needs a serious attitude adjustment.
Great doctors, but the administrative side is a headache.
- Category Health & Medical
- City Dothan
- State Alabama
- Postcode 36303
- Country United States
readers daily.