2775 Channing Way, Idaho Falls, Idaho, 83404
Southeast Idaho Family Practice is widely loved for its family-oriented, compassionate care. Patients often feel like they are treated as family, with providers like Dr. Bennett and Dr. Mayo receiving high praise for their listening skills and thoroughness. However, there are recurring complaints about the administrative side, including difficulty getting appointments, long wait times, and poor communication regarding referrals and prescriptions. Despite these admin issues, the clinical care remains a strong draw for many families.
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If you need a referral or prescription, follow up early and often; the administrative process can be slow.
✓ What Works Well
✗ Areas to Improve
They treat you like family, but the admin side is a mess.
Dr. Bennett is the best; he really listens.
Great doctors, but I'm tired of chasing down my referrals.