Southeast Medical Group Westside
5398 Thomaston Rd, Suite 8110, Macon, Georgia, 31220
Southeast Medical Group Westside has a very divided reputation. While some patients love Dr. Reynolds and Dr. Allotey, there are frequent, severe complaints about the office staff, phone responsiveness, and billing issues. Many patients feel neglected or disrespected by the administrative side of the practice, leading to a high level of frustration.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you choose this practice, be prepared to be very persistent with follow-ups and consider visiting in person for urgent matters.
✓ What Works Well
- Some great individual doctors
- Thorough care when seen
✗ Areas to Improve
- Horrible office staff
- Difficult to reach by phone
- Billing issues
- Why can't I reach anyone by phone?
- Are they accepting new patients?
Dr. Allotey is great, but the staff is a nightmare.
I've been trying to call for weeks.
The staff is unprofessional and rude.
- Category Health & Medical
- City Macon
- State Georgia
- Postcode 31220
- Country United States
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