5669 Whitesville Rd, Suite B, Columbus, Georgia, 31904
Patients often describe this clinic as feeling like family, with high praise for the doctors' bedside manner and the staff's compassion. The clinical care is highly valued. However, the administrative side, particularly the phone system, is a major source of frustration. Patients report long wait times and difficulty getting through to staff, which contrasts sharply with the quality of care received.
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If you need to reach the office, try visiting in person if possible, as phone communication is frequently reported as unreliable.
✓ What Works Well
✗ Areas to Improve
Doctors are amazing, but the office needs better phone support
A caring environment that truly helps with pain
Great staff, just be prepared for the wait