Southeastern Skin Cancer & Dermatology
104 J. E. Briscoe Wy, Madison, Alabama, 35758
Patients generally praise the clinic for its efficiency, short wait times, and friendly staff. Many highlight the doctors' expertise and thoroughness during exams. However, some report significant frustration with the administrative side, specifically regarding billing issues and difficulty reaching the office by phone. Overall, the clinical care is viewed as top-notch, while the front-office communication needs work.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the online portal for new patient registration to bypass phone queues, but keep physical copies of all billing receipts.
✓ What Works Well
- Punctual and efficient appointments
- Knowledgeable and thorough doctors
- Friendly and welcoming clinical staff
✗ Areas to Improve
- Difficult to reach by phone
- Persistent billing and insurance claim issues
- Some reports of impersonal or rushed interactions
- How do I get a human on the phone?
- Why am I receiving bills for services already covered?
- What is the typical wait time for a new patient appointment?
Clinical care is spot on.
Administrative communication is a major pain point.
Doctors are compassionate and skilled.
- Category Health & Medical
- City Madison
- State Alabama
- Postcode 35758
- Country United States
readers daily.