3798 Veterans Blvd, Metairie, Louisiana, 70002
Patients generally rave about the medical expertise and compassionate care provided by Dr. Martinez and his team. Many feel their pain has been significantly reduced, and they appreciate the thorough explanations given during visits. However, some users report major frustrations with administrative disorganization, specifically regarding scheduling and follow-up calls. While the clinical outcomes are often described as life-changing, the office management side leaves some patients feeling ignored.
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Patients suggest calling early in the week to bypass the weekend backlog for scheduling.
✓ What Works Well
✗ Areas to Improve
Dr. Martinez is a 50-star doctor who truly listens.
The office staff needs to improve their follow-up communication.
Great clinical results, but the billing process is a headache.