Southern Primary Care - Warner Robins
101 Willie Lee Pkwy, #400, Warner Robins, Georgia, 31088
Southern Primary Care is generally well-regarded for its friendly staff and attentive providers, particularly Dr. Patel. Many patients feel valued and well-cared for, noting a clean and welcoming environment. However, there are recurring complaints about administrative issues, such as difficulty reaching the office by phone, billing errors, and communication gaps regarding referrals and prescriptions.
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Use the patient portal for communication, as phone lines can be very busy.
✓ What Works Well
- Friendly and professional providers
- Clean and welcoming facility
- Attentive care for chronic issues
✗ Areas to Improve
- Difficult to reach by phone
- Billing and insurance communication issues
- Inconsistent administrative follow-up
- Why is it so hard to get a callback?
- Are they accepting new patients?
Dr. Patel is a rockstar.
Great care, but the front office is a mess.
I love the staff, but the phone system is frustrating.
- Category Health & Medical
- City Warner Robins
- State Georgia
- Postcode 31088
- Country United States
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