Southern Tier Primary Care - SOM Medical
Health & Medical · Primary Care

Southern Tier Primary Care - SOM Medical

901 Wayne St, Olean, New York, 14760

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

Patients are struggling with this practice since a recent merger. While many still love their individual providers, the administrative side is a mess. Long hold times, difficulty getting referrals, and poor communication are the main complaints. It's a classic case of great doctors being hampered by a broken system.

Review Summary
20
Most Relevant
18
Newest
20
Highest
16
Lowest
Total Reviews Analyzed: 74
Performance Scores
Medical Expertise 75/100
Admin Efficiency 25/100
Pro Tip

If you need a prescription or referral, start the process weeks in advance due to the communication delays.

Pros & Cons

✓ What Works Well

  • Caring and thorough providers
  • Clean office environment
  • Good patient-provider relationships

✗ Areas to Improve

  • Extremely difficult to contact
  • Administrative/billing issues
  • Long wait times
Frequently Asked Questions
  • How do I get a referral?
  • Why can't I reach anyone?
User Feedback

Great doctors, terrible office

Impossible to get prescriptions

Wait times are too long

Location Details
Street: 901 Wayne St
Neighborhood: Olean
City: Olean
State: New York
Postcode: 14760
Country: United States
Location
901 Wayne St, Olean, NY 14760
Quick Info
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